The browsers that have permission to use your camera should show up.Scroll to “Allow desktop apps access your camera,” and make sure it’s on.Make sure Let apps access your camera is on.Windows computers have a system setting that allows applications to access your camera and microphone. Choose your device below for specific instructions on how to give your camera and microphone permissions. If you still have camera and microphone issues on Flip after you tried to fix them through your browser, it may be your operating system or device settings that cause the issues. How to give camera/microphone access in your computer’s settings If the camera still doesn't load, try to fix the settings for your specific device. For Chrome: Both camera and microphone permissions should be turned on.For Microsoft Edge: Next to both settings it should say “Allow.”.Make sure both camera and microphone have permissions.In the URL bar next to the Flip URL, click the lock icon.How to turn on camera/microphone permissions in your browser Force quit the browser or restart your device and try again.Embedded topics can cause Flip camera issues. Is Flip embedded into another webpage? If so, go to and enter your Join code.This helps identify an issue with the browser versus the device itself. Open another browser and try to open the Flip camera again.Google Chrome (enter in your URL bar): chrome://settings/help.Microsoft Edge (enter in your URL bar): edge://settings/help.Find out your web browser's version and update to the latest version.Then, go to your Flip and open the camera. Open an incognito or private browser window. Make sure there aren't any browser extensions interfering with the camera.You can check this setting in your browser or in your device’s privacy settings. Flip must have permission from your browser to access both your camera and microphone. Learn about Flip's system requirements and compatibility.Find out if your system is compatible with Flip.Important: If your camera is all black or gets stuck loading, learn how to fix it. We recommend you use the latest versions of Microsoft Edge or Google Chrome. You may not be able access all Flip features on all browsers. You can't change camera access settings for individual desktop apps.ĭesktop apps might not appear in the list of apps available on the Camera settings page and might still be able to access your camera or microphone even when these settings are turned off.Flip supports any browser on PCs, Macs, and Chromebooks. Find Allow desktop apps to access your camera and make sure it's turned on. If you don't see an app in the list, it might be a desktop app. In Camera settings, go to Choose which Microsoft apps can access your camera, and turn on camera access for the apps you want. Once you've allowed camera access to your apps, you can change the settings for each app. It doesn't set which specific apps can access the camera. Learn moreįind Allow apps to access your camera and make sure it's turned on. This setting allows you to choose if any of your apps can access the camera. The Camera app won’t capture and send any images to the app that opened it unless you explicitly select the capture button in the Camera app.ĭesktop apps might not appear in the list of apps available on the Camera settings page and might still be able to access your camera or microphone even when these settings are turned off. This means that the app will not appear in the list and its access to the camera is determined by the camera access setting for the Camera app. Some apps take photos or videos with the Camera app. If Windows Hello is turned off, your PC won't access your camera. If you use Windows Hello to sign in, your PC will sign you in even if the Camera access setting is turned off. You can't change camera access settings for individual desktop apps.ĭesktop apps might include apps installed from the internet, a USB drive, or apps installed by your IT admin. Internet browsers, like Microsoft Edge, and video conferencing apps, like Microsoft Teams, are desktop apps that need this setting to be turned on. Find Let desktop apps access your camera and make sure it's turned on. Find the app you want, then turn on camera access for that app. Once you've allowed your apps to access the camera, you can change the setting for each app. This setting allows you to choose if any of your apps can access the camera. Make sure Let apps access your camera is turned on. Note: If you can't change the Camera access setting, you'll need an administrator on the device to turn it on for you.Īllow access to the camera on this device
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